Plain answers
Answers to common questions about our products
We collect the practical questions people ask about what we make, how to wash each piece, and where to go when you have questions about your order.
We sew our moving totes from 180 GSM coated PE fabric. Each tote measures 29 x 14 x 13 in, holds over 23 gallons, and carries up to 65 lb. The handles wrap under the body to support heavy loads of clothing, linens, and household goods.
A standard home vacuum cleaner works with the valve on our vacuum storage bags. The valve draws out about 80% of the air to flatten bulky blankets, winter coats, and pillows so they take up less room in your closet.
Our washable bed pads are rated for 500 washes. You can run them through normal household laundry cycles with warm water and dry them on low heat. They are built for regular home use alongside your sheets and blankets.
Yes. The 180 GSM coated PE fabric folds down into a flat rectangle when you empty the tote. You can stack several folded totes inside a drawer or slide them under a bed until you need them again.
No. Our disposable face towels and disposable underpads are single-use items. You use them once and toss them into the household trash. If you want reusable protection for your mattress, choose our washable bed pads instead.
We make a molded sleep mask with contoured eye cups. The molded foam holds its shape away from your eyelids, so the fabric does not press against your eyes while you rest.
Our retail partner manages the listings and ships your package directly to you. We do not handle the shop or the parcels. To check on your shipment, open your order details with the retail partner who processed your purchase.
Contact our retail partner through the order confirmation you received. Because the partner manages all inventory and order handling, their support team will resolve any transit damage directly on your account.